Complaint: Reservations "free" companion pass a joke!
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  #6  
Old Aug 27, 2009, 8:11 PM
DL_ Employee_Pax_Smpthizr DL_ Employee_Pax_Smpthizr is offline
 
Join Date: Aug 2009
Posts: 9
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Quote:
Originally Posted by jrtaylor View Post
I tried to use my "free" companion pass and was told that I had to not only pay the fee and taxes for the second ticket but also a $50 fee for booking this on the phone. Of course, you cannot do this online, so you are basically paying at least $100 for your "free" ticket. It's another scam by Delta. Don't sign up for this.
You are refering to the buy one get one free promo from American Exress.

* Yes you must pay the tax which is generally $5 to $20.
* Yes you would have had to pay the over the phone ticketing fee of $20. At the time of the original post the fee may have been $25.

I'm not sure how you're coming to a $100 amount. I am guessing you are including the over the phone ticketing fee for the full price ticket in this amount. Therefore: 2 x $25 for booking 2 tickets on the phone, plus the tax on the free ticket. This means you only paid max $70.

* Companion tickets can now be booked online at Delta.com, avoiding the over the phone ticketing charge.

Last edited by DL_ Employee_Pax_Smpthizr; Aug 27, 2009 at 8:15 PM. Reason: To make message easier to understand.