Complaint: Customer Service AirTran Airways: Insulted by Air Tran
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  #2  
Old Feb 26, 2008, 4:13 AM
pattis pattis is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Aug 2007
Location: U.S.
Posts: 147
Default late crew

This sounds like a totally unfounded and unprofessional way in which this was dealt with. However, just FYI..... what probably happened is the last flight in the previous night was late on arrival. This is the same crew to fly early AM flight out. If they arrived late, then there is a certain amount of FAA mandated rest time that crews have to abide by. However, the comments that were made were completly uncalled for.

Last edited by pattis; Feb 26, 2008 at 2:06 PM.