I do not say that airlines don't do this. If they do, good. What I am saying is that this is how it should be.
My point is only that in this case, the OP was not informed and it should not be the burden of the passenger to keep checking back. The obligation should be on the service provider.
Silent Bob... I am glad you have the time to check every day that everyone is going to carry out their contractual obligations, but I don't. When I pay someone, in advance, to provide a service... I think it is reasonable to expect that they will do so, and if they are unable to fulfil their contract, that they would inform me.
It might be helpful if you could let me know who you work for, so that I can be sure to avoid doing any business with your company. I would find it most annoying to keep having to check back that you are doing what I pay you to do.
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