You mean apart from the fact that he called himself Pinocccio, the parents were terminally ill, he was an ex pilot, but called for re-regulation... but wasn't able to get any "professional" courtesy... the fact that he was a pilot earning a good salary but was sending his terminally ill parents home to fly coach class.. he couldn't afford $7,600 for example? I figured I would give it the benefit of the doubt, as he was reinforcing my prejudices!!
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