Complaint: Canceled / Delayed / Overbooked Totally upset with the whole AA experience!!!
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  #8  
Old Sep 15, 2009, 3:57 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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I am agreeing with PHX on this one.... get out the marching bands.

However, the COC stuff is so one sided. Here we have a passenger who is under duress, likely to miss the flight unless they accept the chance to go to La Guardia and hope for the best. The terms are blatently unfair. I think your best chance is in Small Claims. AA is responsible for the mechanical problems on their aircraft.

Jim