Complaint: Customer Service Poor business decision
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  #8  
Old Sep 16, 2009, 9:58 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Look, we can all make errors.. and perhaps it was reasonable to charge something for the error.. but to charge what they did was exploitative, no matter who's fault it was..