Quote:
Originally Posted by The_Judge
I am stunned they didn't roll out the red carpet for you. Normally after I received verbal abuse from a customer, I caved in and gave them the store.
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I was thinking the same. It seems like the OP was actually making some progress until he told the agent on the phone where to stuff it. Oh well. To each his own. I'm surprised Spirit even sold him another ticket. It would seem to me that the usual "spirit" of this company would be to tell you to take a hike and fly another airline. They obviously, from what we have seen, are not in business to retain customers. Once they've ****** off enough people we'll see if their CEO's business plan will be successful in the long term. Personally, I think the clock is ticking away for this airline and the employee attitudes reflect that.