It's Delta.. give up and bad mouth them to all and sundry. Don't fly with them again.
It is the only solution.. Delta does not need to please customers to stay in business. They operate monopolies in fortress hubs, hide behind bankruptcy to rip off suppliers, employees and customers and emerge larger and stronger than before by bribing politicians. Customers do not figure in their thinking..
They also have a remarkable ability to hire employees of the lowest intelligence, worst attitude and with underlying anger problems... writing, calling or emailing them will make not a jot of difference.
|