[PHXFlyer]

Originally Posted by maxfoods

Amit Lohana Says - The only reason I bought the Tickets on Etihad was because their Website Boost to have awarded the Best Business class in the 2008.If I would have known that they had this kind of seating comfort then definitely would have gone to Emirates which is a far Superior Airline.With your replying on ripping off the seating is concerned , I hope they do that and install better seating if you are charging four time the cost of Economy.

Then write to them and suggest that perhaps their hard product isn't all it's made out to be. However, if you look closely at the list of awards Etihad has won for their business class product, most are for service. There is a big difference between having the best service (soft product) and the most comfortable seating (hard product).

Originally Posted by maxfoods

Amit Lohana Says - There was no immigration or Customs procedure.You are talking like a lay man , its a tiny airport not Heathrow and we had the flight on the same terminal.If the plane came in late they should have let us sit in the comfort of the Lounge rather than in the chair that you think were good for us.Have you ever travelled in Business Class or just some guy who has some close working on Etihad

No immigration or customs procedure? So you're telling me that if you fly from Delhi to Abu Dhabi that the UAE just allows you to get off the plane and walk out of the airport just like you were flying from Delhi to Mumbai? The reason "There was no immigration or Customs procedure" is because you remained on the plane. Once you left the aircraft you would have been considered a transiting passenger and would have gone through some processing by UAE officials. Since you were on a through flight on the same aircraft you were probably better off remaining where you were.

Originally Posted by maxfoods

You're really not a frequent flier as all airlines in the world try to make an effort to get passengers from delayed flight faster through immigration and customs.When was the last time your were on a plane.

Airlines and their employees have absolutely no influence on how quickly passengers are processed through customs and immigration. Period. Especially here in the US.

Originally Posted by maxfoods

Amit Lohana Syas - Then the quality of all meals should be up to mark that passengers choosing any meal should feel the good after eating it.

Even a business class meal is still airline food. I'm afraid your expectations are unreasonably high.

Originally Posted by maxfoods

Amit Lohana Says - That's my point Etihad employees care less if you're are Business class or Economy Class passenger.Its not about Forty five minutes , it about being the last few to get there baggage when 80% of the flight has go their baggage.You seem to be giving illogical explanation as the same X ray is for Economy class too.I would recommend you to fly Business Class on Emirates , Singapore Airlines etc and then come and talk to me.

That makes no sense. Anyway, my bags are tagged "Elite" when I'm flying a SkyTeam member airline. They are supposed to be the first off the plane and the first to be delivered at baggage claim. Does it happen 100% of the time? No. It's nice when it does and most of the time the system works but I don't make a point to complain every time it doesn't. And I'll repeat that 45 minutes is not an unheard of amount of time to wait for one's bags to be delivered off an international flight.

Originally Posted by maxfoods

Amit Lohana Says -The vouchers came in after persistence and not on their own , if we could buy a business class ticket then we very well can afford to get a decent accommodation on our own , we are not on mercy from any airline to provide us accommodation after arguing for fifteen minutes.

If you were intending to pay for your own accommodations anyway then why did you remain at the airport arguing for fifteen minutes? It was a waste of your time and theirs. It seems since you didn't want any accommodations from the airline you were arguing just to argue.

Originally Posted by maxfoods

Amit Lohana Says - My dear friend we were told that there would not be any refund from your beloved airlines side.

And why not? He paid for business class and flew in economy. An economy class ticket is almost always less than business. What rule or policy are they using to back up not giving you a refund?

"My dear friend" I think you are dwelling too much on the few very minor issues of your travel experience when you should be concentrating on one major issue. Most airlines would issue a refund for the difference in fare or, at the very least, give you a voucher for the difference if the business class fare was non-refundable. I was once in a situation where business class was oversold. They were soliciting volunteers and I asked what my options were and what my compensation would be. In the end I flew in economy on that flight rather than take a flight in business class two days later. I was refunded the difference in fare, since the fare I paid was refundable, given a $500 voucher to use towards a future flight, and received a one-way confirmed space upgrade to business class for a future flight as well. If I was compensated so generously why is Etihad crapping on your business associate? I would demand some form of compensation from them and if they don't give him something for his displacement he should consider a lawsuit against them if it is worth his while.