Quote:
Originally Posted by mars6423
i was a business major and took some classes that are helpful
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Did you complete it or did you dropout? I think you should go back and complete it.
Now I can't help think from the way your posts are constructed that you are a child. If so, is it that your daddy is an executive in an airline and you feel that you have to stand up for the airlines no matter what?
You need to realise that you live in a world where consumers are becoming more and more aware of their rights. Aggrieved passengers often walk away when airlines refuse to compensate them, and don't go to even a small claims court, but they will bad mouth the airline and cause them more damage. This OP will not easily forget the $511, and the damage she can do to the airline by bad publicity will easily cost them much more than the $511.
You should tell your daddy, that in these competitive times, to stay afloat, airlines need their customers goodwill and repeat business.
I think I have said all I could in this thread, and the OP would have enough of the arguments on both sides to assist her to decide what if anything she should do about her claim.