Quote:
Originally Posted by AirlinesMustPay
This is easily answered by asking who collected the money
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I should qualify this by saying that where the person collecting the money from the customer makes it clear that he is doing so as an agent, then he is not liable but the principal is (that is the person for whom he acts as an agent). And this is typically the case where a passenger goes to a travel agent and buys an airline ticket or some other service, e.g. hotel room. In such a case it would be the airline or hotel who is responsible for the delivery of the service.