Kate Hanni, for lack of a better term, is a nutcase. She would do anything and everything to promote her agenda. Sure she was subjected to a lengthy tarmac delay which was uncomfortable. I don't doubt that for a moment. She was generously compensated for that delay but chooses to promote her own agenda. She disregards all rational discussion of airline operations and how a strict 3 hour rule could potentially cause lengthier delays for passengers should every aircraft sitting for more than three hours be required to return to a gate. She also doesn't understand the logisitcs involved when there are weather/ATC delays in getting an open gate for those aircraft to return to. What Kate Hanni needs to do is spend an afternoon at one of the major airline's OPS centers on a bad weather day to experience first hand what factors come into play when flights are delayed, canceled and/or held on the tarmac awaiting the OK for takeoff. I'll bet if she spent even a single day observing what goes on behind the scenes (as I have had the opportunity to do on a couple of occasions) she would gain an appreciation that the airlines actually do have the best interest of the passengers and crews involved in these delays and do not just make arbitrary decisions without the knowledge that those decisions affect people and not only equipment and schedules.
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