good response!
shows 2 things about Delta, they dont care about their customers and their loyal frequent flyers, and that Delta is not customer oriented and have workers that shoudn't be qualified, they would "crash into the only tree in the desert" when it comes to customer service and satisfaction....no idea what to do or how to handle and please the customer
but yeah its always good to be able to choose, and they say never mess with a good thing, and always change what is bad......thats what you are doing, using other airlines and cutting off the weak link Delta
so i hope that we helped and that your troubles with Delta are over, they are incapable, and you were very reasonable
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