Complaint: Baggage Problem Overcharges and Bad Service
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  #5  
Old Nov 9, 2009, 6:50 AM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510
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I'd like to know what the holes in the rules are. But I would suggest to not let the agent take charge and tell you (or your daughter) what you can and cannot carry. (didn't we just have this dicussion about carry-on luggage). I'd have let her carry it on anyway, three small bags (as the op says they are) aren't that much.

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And there’s more. He asked her if she wanted to spend $200. extra for a 1st class upgrade.
I think that's why he asked her to upgrade, then again I thought you were there.... soooooo why couldn't you have paid for it??

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I was seeing my daughter off on a flight to Houston and on to Ecuador,
Oh and then there's this:

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While Continental may be enjoying the profitability of its newer luggage policies (something else I read)
Last I heard Continental reported a loss (just one page of many that agree) http://www.traveldailynews.com/pages...uarter-results

I think its best to always check the baggage allowance rules before you fly, and if need be print out a copy so that if faced with a "rude" agent, you can show them from the website the rules of which you followed.