Complaint: Suggestion 6 tips to improve delta service
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  #28  
Old Nov 15, 2009, 12:44 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Actually, Jim, on Delta if you check in online or at a kiosk and the flight you're checking in for is overbooked you will be given the option of an earlier or later flight at no additional cost
Wow, what a great offer. Delta seem to have really changed...

Just to clarify, you have booked a specific flight with Delta and they have agreed the contract. You get to the airport and Delta tells you they are going to renege on the contract, but offer you alternative flights at no cost to you. That to you is a good offer?