I once mentioned an attorney on this board and was banned from posting for a while. Some people, even though it is totally within your rights to seek the advice of an attorney and to tell someone that you intend to do so, see that as a threat. Just my $0.02 on your situation.
As for your encounter overall, you stated:
Quote:
Originally Posted by cinrenhea
This could have been a simple "Can I get a refund? No? Okay, I understand, on with my life" experience, but their agents made it so much more than that.
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But you were told, in a word, that was the situation (no refund, pay a fee and additional fare for the next flight) yet you were the ones who pursued it further. Why didn't you just walk away the first time and phone another airline and then phone your attorney? You don't sound
that "low maintenance" to me.