They haven't failed in anything yet Jim. Sheesh. There hasn't even been a flight yet, and there is still a solution to be had on the day of the flight.
What should have happened is irrelevant at this point because the past cannot be changed to suit your brand of outrage.
IF Delta drops the ball at check in, and still doesn't seat the family together, and I seriously doubt they will allow that, THEN we all have some honest moral outrage to cast.
Give your blood pressure a break, and let's see what happens shall we?
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