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  #17  
Old Nov 22, 2009, 6:14 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Justme..

Quote:
Do you really believe that?
You asked me, do I really believe that? What possible reason could Delta have for not notifying people of each change? It is a simple email. I fly a lot with Easyjet, British Airways, Eastern Airways, and BMI Baby.. and every single one bombards me with emails with minor flight changes, notifications about upgrading, online check in, baggage allowances and much more. If they can do it, why can't Delta? Perhaps it is because they don't give a toot and the longer they leave it, the less likely the customer is to change. You are naive if you think the bean counters at Delta do not think about how to maximise revenue and lower the changes of customers switching. Stop reading the propaganda and get real!