I think we disagree on that one PHX. It cannot be as unthinkable as you seem to think for a parent and 4 year old child to be separated as the Fuhrmanns were repeated told by Delta agents that they couldn't guarantee to seat them next to each other.
For the Fuhrmann's there was most certainly a legitimate complaint. Delta would not guarantee to seat the mother next to her 4 year old child. That is legitimate... in anyone's book except when you are using the DeltaDictionary.
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