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also, i think it is a crime that you have to pay (131 pesos) to make an interview with the embassy and that they wont help you/your gf and that you have to wait a while for that interview (a few weeks/month) is not a acceptable time in my books, many people wont know if they are going to be traveling through the US with that amount of time to wait
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You may find it unacceptable, but you also have to factor in just how many people are actually trying to get the very same Visa. I'm sure there's a way to get it sooner, but it will cost more money. I have a friend who has a girlfriend in the philippines and before she can get a visas to travel to the US, there's this whole process of interviews, forms to fill out, and yes the exchange of money in time, she'll be here in about hmmmmm another year and a half.
But i agree with phx, the fault lies with the OP. You can't trust the airlines for info unless it pertains to their flight... and even then you have to be just a bit wary.