Butch I've already bought her ticket. In the end I bought it with BA which is pricey to start with but with it being the 23rd it is even more. I wanted her to go with Iberia or Lufthansa but she is so scared and paranoid that she will not get through customs (the Spanish are particularly terrible with Argentinians apparently) that I went for BA. The ticket is much more than the original Delta ticket but at least it goes direct to Heathrow and then she will take another flight to Newcastle which is where I live and my parents can pick her up on Christmas Eve at 11am. Not bad eh!
My story is a little more desperate with Delta. As my ticket is with them I unfortunately have to fly with them. After the 5th of December which was the date we were supposed to fly, I spent the next week and a half fighting Delta for compensation, and when I decided that they weren't going to help me in any way (a few days before I learnt they were going to refund my gfs ticket) I went to the office to ask for the next flight home. They told me that they had nothing til the 23rd which just made me hate them even more!
So we both fly on the 23rd but my gf will arrive in Newcastle on the 24th. I will be in Atlanta on the 24th from 7 in the morning to 8 in the evening more or less! I have to wait about 12 hours for my flight to manchester which gets in at 8am on Christmas Day. I don't even live in Manchester! I live in newcastle so my poor brother is going to have to get up on Christmas Day at 4 in the morning and drive all the way to Manchester and then to Newcastle.
Delta may have given my girlfriend a refund but they have absolutely screwed up my Christmas! Hopefully I'll get back for 12 or 1ish for dinner!
I asked them to help me and get me home sooner. I thought they would help since they admitted they were to blame so I wrote to the same person who is giving the refund, but thye refuse to help any further. I also mentioned all the money I have lost this month with fines for being in the country longer than expected, taxis, lost flights to Dublin, Rome, Edinburgh, and London plus tickets to shows and football matches. This was also ignored.
I am extatic with the refund but am furious that they will not acknowledge that their lies has left me severely out of pocket, and with an extremely difficult Christmas not just for me but for my family too.
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