Complaint: Customer Service Barbra at XNA
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  #2  
Old Jan 11, 2010, 12:24 AM
pattis pattis is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Aug 2007
Location: U.S.
Posts: 147
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when an agent is on the phone trying to rectify a situation,stay out of their face. let them do their job. If an error occured with your reservation, she was trying to fix it. You shouting...'I had been flying through XNA for 5 years that .....". leave an agent alone when they are trying to fix something....your yapping only distracts them