Complaint: Canceled / Delayed / Overbooked Message to the world's WORST airline, Air France
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  #5  
Old Feb 6, 2010, 7:29 PM
Cicero Cicero is offline
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Join Date: Jan 2010
Posts: 54
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If you think you are still in time and want to make an official complaint, there is an enforcement authority in each EU country that will chase after the airline for compensation for you.

Silent Bob Jerkero has asked me to give you this link to the Complaints Form.

http://ec.europa.eu/transport/passen...ts_form_en.pdf

You print this form and mail it to the enforcement authority.

Here is the address of the enforcement authority in France.

Direction générale de l'aviation civile
(DGAC)
Direction du transport aérien
Mission du Droit des passagers
Bureau des passagers aériens
50 rue Henry Farman
FR- 75720 Paris cedex 15
Fax
: +33 1 58.09.38.45

http://www.aviation-civile.gouv.fr/