Quote:
Originally Posted by Butch Cassidy Slept Here
For those who are able to buy a fully refundable ticket: If the aircraft door has not been closed, and the customer decides they don't want to fly with a borderline nut case of a FA, what are the chances of the gate agent refunding the ticket? Or, could the gate agent just as easily say something like 'Tough s**t. I don't care that you have a fully refundable ticket. You decided to get off the plane, now you've forfeited your fare.'
Finally, I don't know if Continental still uses Express Jet for their commuter flights, but this sounds like an Express Jet FA.
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Yes to the first part of your post. A non-restrictive, fully refundable ticket will be refunded for whatever reason the customer says. Doesn't even have to give a reason.