Complaint: Baggage Problem Luggage Scam approved by Continental
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Old Feb 24, 2010, 1:59 AM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510
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Quote:
What a Scam approved by Continental Airlines.
I think the first question one must ask is: Where's the scam? Because the airlines would have to gain something in order for this to be a scam. Nothing was taken from you and you didn't, technically, lose anything.

Why the airlines won't reimburse you for the bag, and i think the airline peeps here will correct me if I'm wrong, is that you didn't show them the damage prior to leaving the airport. I know most people don't examine their bags when they arrive especially after a long flight like that. But if it's such an expensive bag (and Samsonites are not cheap) I would examine it and make a claim straight away.

Quote:
Guess what without looking at the bag he tells Lilian put notes in the computer that this guy doesn't get a single dime.
What would prompt him to say that?