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Originally Posted by fastair
It does, actually. If NW has not "pushed" the ticket over to UA, there is nothing in the computer that UA can do to "request it" The ticket number is great, IF NW had given UA control over it. Had NW not given UA control, the ticket number would show up as not in UA's system, no matter what the UA agent did. UA/NW are NOT partners and don't give each other access to their ticket databases.
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Incorrect. All the UA agent would have had to do was pull up the etkt info and request control. It would be an instantaneous response that NW either let UA have the ticket or it would be denied. It would have been better if the NW agent did the work by asking to see the ticket data and putting a little x in the space that says send control and put UA in the box for which airline.
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Originally Posted by fastair
In fact, NW (prior to operational consolidation with DL) did not let UA even see their availability to book anything on them for the past few years. All UA agents could see was the NW schedule, but no bookings could be made (the only US network airline that I am aware of that allows schedules to be seen but restricts all bookings was NW)
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Incorrect. I booked people on UA all the time and sent control of their etkts to them, pre-DL. Don't know where you're getting your info from but look somewhere else cuz the stuff you're getting is bad.