2010 Airline Report Card
Airline Scores
(Overall satisfaction score based on a 1,000-point scale)
Traditional Carriers
1. Alaska Airlines (3rd year in a row)
2. Continental Airlines
3. American Airlines
4. Delta Airlines
5. Air Canada
6. United Airlines
7. US Airways
Low-Cost Carriers
1. JetBlue Airways
2. Southwest Airlines
3. WestJet
4. AirTran Airways
5. Frontier Airlines
Source: J.D. Power and Associates 2010 North America Airline Satisfaction Study
Last edited by Gromit801; Jun 8, 2010 at 5:43 PM.
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