Complaint: Customer Service Customer Service? Unaccompanied Minior?
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  #10  
Old Jun 13, 2010, 12:18 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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I think you sue in the location of the purchase, but you would have to check with your local small claims court. They are usually pretty helpful. Even if this was not an unaccompanied minor service, it was US Airways who advised you that she could not travel. The resolution they have offered to reimburse the original ticket is hardly acceptable, as I assume the second ticket was considerably more expensive. Their conduct is outrageous and asking for proof is just salt in the wound.