I agree, but the format is difficult to carry over. The ranking is based on a 5 Star ranking, and takes account of literally millions of customer reviews. The 5 Star top ranking is hard to achieve and only 6 airlines achieved it in the 2010 list. The 4 star is also pretty hard to achieve and 27 airlines achieved that.
Of the top 33 airlines in the ranking only one US airline made the grade. It was a low cost, jetBlue. It was inconceivable 20 years ago that US airlines would not be amongst the highest ranked airlines in the world. They are now mostly in the 3 Star category. That places Delta, AA, Continental, et al.. sitting alongside the likes of Aeroflot!!
For those geeks who interested, the rankings of the top 33 are as follows:
5 Star
Asiana (South Korea)
Cathay Pacific (Hong Kong)
Kingfisher (India)
Malaysia
Qatar
Singapore
4 Star
Air NZ, Air Berlin, Air France, All Nippon, Austrian, Bangkok, BA, China Air, Dragonair, Emirates, Etihad, EVA, Finnair, Garuda, Hainan, Japan, jetBlue, Korean, Lufthansa, Porter, Qantas, Silk Air, SAA, Swiss, Thai, Virgin Atlantic and Virgin Blue.
That highlights just how far and fast they have fallen. Wake up people! Your airlines are crap, uncompetitive and abusing their monopoly and protection from regulation. The same complacency cost thousands their jobs in the car industry until they woke and began to compete. By then, many factories had closed and had gone to the wall. The US airlines can rely on their legislators to keep their home market free of competition, but they cannot stop competition on international routes. Even the mega airlines will fail if they continue to lose market share on international routes. At that point, you will feel the effects domestically.
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