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Old Jun 19, 2010, 9:54 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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The weather is not their fault... but their lousy customer service is. This complaint is about the airlines pisspoor customer service. No action taken, despite promises..forcing the customer to have to make multiple contacts. It is crap... and whilst it is standard Delta practice, it is a shame to see otherwise good airlines like jetBlue fall into the same kind of behaviour.