Time to be a bit blunt. Have either of you ever worked for an airline? Yes? No? I would say no. I have. I don't know if my posts are invisible or just the parts you wish to ignore. I've said it twice, 2 different ways. I have never, ever seen a child not sit next to a parent when it was brought to my attention. It is just obvious that they have to be accommodated.
I have done exactly as suggested many times. Gave drink couipons, meal ticket in the airport and even upgraded people so families can be together.
This thread seems to be turning into a bashfest that agents are out to purposely not seat families together. Try being on the other side of the counter and taking verbal abuse when you're doing all you can to get it done. This is not that big of an issue because the airline gets this problem solved everytime. Also, if you'll re-read the OP, the problem was solved by the flight attendant. Not sure why the issue.
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