Quote:
|
Delta is in the business of trying to keep as many people as possible happy.
|
Are you being ironic here? Have you actually read this forum?
If Delta had been honest with people, perhaps this would not have happened. If the scenario you suggest is correct, which is perfectly possible, then they should simply have explained that scenario to the passengers. Furthermore, if Delta is not able to operationally manage their staff, then they should have paid sufficient compensation to induce volunteers. The price of getting a volunteer is market driven, just like the rip off prices passengers have to pay for "last minute" tickets. If Delta wanted the priviledge of "last minute" seats for their crew, they should have paid for them by making larger and larger compensation offers until they had sufficient volunteers. To take paying passengers, who had booked and paid, and in one case boarded... and just paid the mimimum compensation required by law is typical of the contempt the staff have for their passengers.
Incidently, the snarky comment regarding them being FA's versus Stewardesses also neatly illustrates the attitude of Delta staff. Many older people don't automatically use the politically correct term, after having called them stewardesses for decades, when this was the correct term. My mother always called fire service employees firemen, long after they had changed their title to firefighters. It doesn't merit the disrespectful snarky comment... perhaps you would prefer the more accurate term "nasty sky nazi's".