Complaint: Canceled / Delayed / Overbooked US Air, welcome to my no-fly list
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  #2  
Old Jul 8, 2010, 12:49 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
Posts: 257
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Quote:
but implied that there weren't enough passengers booked.
Chances are that there were extenuating circumstances that day, such as weather, ground delays, etc somewhere that caused US Air to get behind in it's flight schedule. They needed to cancel some flights to recover, and your flight was picked, not because it didn't have enough people booked, but rather because it would affect the least number of people. When airlines HAVE to cancel flights, they look at every available option, weigh the consequences, and try to select the flights that will affect the smallest number of people. Unfortunately, you were booked on one of those flights. At least the put you in a hotel, paid for a rental car, and gave you a voucher. I think you'll find that that's a lot more than most people get on this forum.
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