Dear Justme,
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Dear Mr. E. Coli, I just visited your lovely website and was surprised to find that your Terms of Carriage were indeed not 36 pages long, but only a mere 4 points long. Am I missing the rest of them?
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I have referred your comment to our legal department. He assures me that the Terms of Carriage as shown on the website IS page 36 of the entire document. The other pages do not appear as we do not wish to cause you needless worry.
Thankyou for your feedback, and we look forward to taking you for a ride.
Regards,
Rob