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Originally Posted by DoctorDave
Gate changed in Atlanta several times as did the ultimate departure time. Finally boarded at 3:15 PM. Arguably a delay that you take in stride. That said, the entire Terminal B was a madhouse, with Delta cancelling and changing gates for multiple flights with alarming frequency and either unwillling or unable to communicat the root cause of the delays. Note that there was not a cloud or weather event on teh East Coast today.
Upon arriving in Baltimore two and a half hours late, we were informed that the gate was occupied and that we would have to wait for the current plane to depart prior to approaching. 30+ minutes later we arrive at a gate to find at least five gates empty surrounding us. Is this airline only capable of managing a single gate at one of their hubs? We were ultiamtely told that safety was Delta's primary concernt and that their delays were based on the need to keep us safe. BS!
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Problem number 1, airplanes don't only fly up and down the east coast. Weather in Mexico could have been the root cause for your delay, there's no way to be sure. And why would they announce the cause for delays and cancellations to the whole terminal? Just because YOU don't know why flights were being cancelled doesn't mean that the passengers affected didn't know.
Problem number 2, BWI is not a HUB for Delta. Therefor they are not the ones managing the gates. An airport authority of some sort would be responsible for that. Just because there was an empty gate does not mean it is available for Delta to use it, and even if it was available to Delta, it may not have been set up to accept your aircraft type.
There are hundreds of processes and restrictions that go on behind the scenes at airports and airlines that the general public has absolutely no comprehension of. The idea that running an airline or an airport is simple is ludicrous.
And you can be rest assured that safety is in fact Delta's number 1 concern.