@Justme, My post is titled, "
Delta Believes It's Okay to Give Away Paid for Seats."
Your question, quoted here, leads me to believe you missed the whole point of my post.
Quote:
Originally Posted by justme
Wait a minute... you GOT ON the flight and your complaint is titled "giving away seats." YOU SAT IN YOUR SEAT. How exactly was it given away?
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While ultimately, the outrageously rude ticket agent shoved a tkt in my hand just before the flight took off without looking at me or speaking to me, prior to that, he unapologically told me he didn't think there was a seat for me. Then he just walked away leaving me and a half dozen other passengers standing at the desk confused.
I had to go track him down and when I asked how they can just give away a paid for seat, he dismissed me and in a patronizing tone told me, I likely wouldn't get a seat because the flight was overbooked. I continued and asked why they would give away my seat when I checked in more than two hours prior. Don't they ask for volunteers to give up seats? Why was I and these others randomly chosen?
I never got an answer to the question. Instead, this is when he told me loudly to leave him alone. He had others things to do and he stopped talking to me and the other passengers. I asked the lady taking tickets what was going on. She too acted like I was out of line...leaving other passengers looking at me like I was disturbing staff and holding up the flight. Little did they know, because of the outrageous attitude of the staff, that my displeasure was because I was randomly excluded from the line that I was supposed to be in that line with them.
This was the last flight to Denver. I had an extremely important meeting to attend the next morning with dramatic potential for my career success and not showing up would have been horrible.
The fact that the employees are so cavalier, rude, and dismissive resulted in an incredibly stressful experience for those of us whose seats the Delta staff said they were giving away as though this was something that was perfectly okay.
It is not!
What I'd like to know from Delta is why they think it is acceptable to tell passengers with paid for tickets, who arrived two hours early, that they likely will not have a seat for them. Perhaps unlike the rude staff at the airport, you can provide an answer to this question.