Idaho..
Did you read the complaint? Pisspoor service, poor quality low rent hotel and $6 for a meal... it is outrageous. Delta are a nightmare and the fact that they are by far the most complained about airline on this board, and have terrible DOT rankings testifies to that fact. JetBlue are a dream in comparison. Delta's nasty anti-consumer attitude is more comparible to Spirit or in Europe, Ryanair. It was a huge mistake not allowing this company to go bankrupt. Customers spoke loud and clear and the airline went bankrupt. It was the government which rescued it... and they learned a valuable lesson. You can screw your customers, employees and suppliers and the government will reward you with anti-trust exemption to buy out another airline and emerge as the largest airline in the world. Delta has been taught that doing right by the customer is not the way to grow.... treating them like crap, ripping them off and going bankrupt is far more profitable.
|