DOT regulations only matter if she asked for a full refund of her ticket not to be rearranged onto another flight. If she would have asked for a full refund they would have credited her back to her credit card or whatever. But since she did not cancel her ticket she is entitled to not much, but Delta provided her with a hotel and even a voucher for her deciding the hotel wasn't good enough.
But yes I have read many of your posts and you sound like you have an axe to grind. If it were up to me I would put you on the no fly list.
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