Complaint: Suggestion how to improve?
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  #2  
Old Aug 6, 2010, 2:50 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Interesting list especially #4. I do agree, however, with numbers 2 and 3. #1 is a case of logistics. Planes have routes and are planned a few days in advance. Taking one to replace another could cause a domino effect so the decision is made to cancel or delay the broken plane's flight.