Thanks your your reply..
my connecting flight was delayed (hence the time arrived to checkin)
(Airtran also contacted BA when my plane landed to inform them that i was on my way)
I understand you say there is a problem with their current system, boarding and taking money from pssengers, However as a consumer we have some rights.
My child and I should not have to suffer because of their problems.
How could they offer to take me but not my luggage? I regard this situation as BA refusing to allow us to board...
I may be inexperience in how airlines work...But i have common sense. and i dont think that you should give advice like this "put it down to experience" if we people dont complain about these companies they will continue to treat us this way.
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