Quote:
Originally Posted by jimworcs
When you booked first class, do you happen to know what the cost of a economy flight was for the same booking? To suggest that the difference is only $52, the airline must have compared the cost of a full price economy ticket against first class. That is a false comparison. They should have compared what the cost of an economy ticket, purchased at the time your bought your original ticket would have cost. That would have been considerably less and the difference in price would then have been much more. Reject their offer and consider Small Claims Court. However, bear in mind that you did travel first class in 3 out of 4 sectors.
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Thank you for trying to be just. Unfortunately, when I booked first class, I was not thinking about economy anything since I was paying for first class. I was expecting everything first class. I thank you for agreeing and realizing that the $52 refund was an unjust comparison. I will bear in mind that I traveled 3 out of 4 sector, but let's not forget I expected to get what I paid for--4 out of 4 sectors. This is what I paid or and this is what I should have received. Let's not forget that I suffered physical hardship because of their 3 out of 4 sector accomodation.
I also should not have to go to small claims court or anyone else. Why don't they treat their customers right and do them accordingly when they have dropped the ball.
I have, though, already DOT and the Attorney General and their customer service. I'm only seeking to being treated rightly and fairly.
Sincerely