Complaint: Check-in / Boarding Bad experience on Lufthansa
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  #2  
Old Dec 8, 2010, 5:36 AM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
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well, they aren't responsible for the weather and this sounds like it was all due to weather. however, there should have been a lufthansa rep. meeting you at the airport. it sounds like they tried their hardest to get you to where you needed to be.