Complaint: Customer Service Customer " we do not" Care at Con. Airlines
View Single Post
  #18  
Old May 20, 2008, 6:22 AM
ChrisH ChrisH is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2007
Posts: 214
Send a message via AIM to ChrisH
Default

Other airlines aren't better. This is the way of the airlines now. Nobody cares, yet people keep flying.

And, the people who are making all of that money ... the top executives, while the people sitting around chatting, supposed to be helping you, are making $8.00/hr. Not much incentive to help, when that is what you make, while your airline makes hundred of millions, and the CEO, and other top executives are raking in their millions.

This is why the airlines can't hire anybody. Nobody wants to work for an airline, and deal with what an airline agent has to deal with,, for $8.00/hr, while the executives get rich. So what happens, is the airlines work completely understaffed, and the ones who actually keep the job, don't care, so there is poor service.

Example; at the station I work at, we are supposed to have 34 total agents, to be properly staffed .... we have 13!!!! My last day is in 11 days, and counting, however, so I will not have to put up with it much longer, and I cannot wait!!