Update on my original post
I wrote a complaint to the DOT who "pushed the paper" to Delta. Delta wrote back to me stating that the de-ice truck breakdown was NOT a wx delay and they would compensate me with 15k miles in my account. How benevolent. Problem is they've done this before and I'm sure they'll do it again, especially if it just costs them 15k miles in someone's account. DOT doesn't really seem interested in consumer rights protection.
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