That is awful! Since you are a paraplegic, I am curious as to how you got from the door of the aircraft to your seat since you didn't use the straight back chair. Not meaning any disrespect, I have been a flight attendant for 23 years and I have never had a paraplegic make it from their wheelchair to a passenger seat without some type of assistance, especially since you had a carry-on bags. Good luck with your case, sounds like you have a good one.
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