ANOTHER EDREAMS NIGHTMARE! YOU MUST BE AWARE OF THESE CON MERCHANTS AND THEY ARE GROWING RAPIDLY THROUGHOUT EUROPE AND THE WORLD. I booked my ticket thru them for the first time, my hard earned 820e to get a flight from Barcelona to Mexico, to see my beloved teacher in Mexico and when i finally go to board, they refuse (Delta) my boarding due to my last name not appearing on the ticket, even though EDREAMS HAD MY LAST NAME AS THEY ISSUED ME A BILL OF COURSE!!! And so to cut a long story short, I went directly to their headquarters in Barcelona, nothing could be done, just a bunch of operator chicks taking calls apparently, and I have written, now over 100 emails, and some Diana woman or some other employee of this fraud company, just keeps saying no they CAN´T GIVE ME A REFUND, BUT THEY CAN GIVE ME 5E OFF MY NEXT TRAVEL VOUCHER WITH THEM!!!!!!!! Can you believe this XXXt? honestly, they got to be joking. And so finally, on the phone one day, which is by the way about 1e a minute, they say they can refund me the airport taxes....which I have not seen to this day. WHAT TO DO? I AM BESIDE MYSELF WITH RAGE WITH THEM, AND FEEL POWERLESS. BY THE TIME I GET A LAWYER I HAVE SPENT 820E AGAIN. IS IT WORTH? AND HOW CAN THESE PEOPLE GET AWAY WITH THIS? ITS DISGUSTING ... PLEASE DONT USE THEM. THATS ALL I CAN SAY, ITS THE MOST CORRUPT, AND FRAUDALENT COMPANY EDREAMS I HAVE DEALT WITH IN MY LIFE. Just go on-line and google edreams frauds, and you will find out so many cases with them.....good luck!
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