I’m sorry your experience has been so terrible. It’s quite apparent your view will not change. All I can offer is that you make your choices according to what has suited you best and avoid those that don’t. You do have choice and the strongest power you have as a consumer is to spend your money on the services you are happy with; not on those you are not. I hope should you have another experience with us that it is better than any of the previous; realizing it will take a lot.
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