American Airlines has probably the worst service in the Caribbean. We fly once a year to Santo Domingo and up until few years ago they were still flying the old Airbus A300, one of which crashed on this very same route back in 2001 killing more than 200 passengers. Those airplanes were like NYC subway trains back in the 80's...short of being written in graffiti, they were absolutely filthy, even in business class...AC was working worse than in a 25yr old car...flight attendants attitude was horrible...and I know where it's coming from: the fish always rots from the head! Caribbean is a market where they fill up the planes and give absolutely zero service back.
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