Complaint: Frequent Flyer Program Rapid Rewards very limited
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  #15  
Old Apr 22, 2011, 7:24 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Sad to see Southwest using this kind if sophistry... The current management seem to be moving away from the culture of customer first....