Thanks OMBUDSMAN
Yes it was flight 114 direct from LAX to EWR A320FAN
To answer your question OMBUDSMAN, I was booked in first class on the Newark flight which is a 2 cabin plane, since there was only 1 flight to Newark the rep said we would fly you into JFK. All JFK flights are 3 cabin planes. So I said fine, can they put me in business instead of first, they refused, they said we will put you in coach, I asked them so you want me to pay for a first class ticket to sit in coach when you confirmed that the new flight has the same type of ticket and fare class of ticket that i originally brought. Their answer, sorry we wont do it.
I ended up canceling their ticket, fighting with them to get a full refund on which they were trying to charge me a $25 fee to refund my money, and rebooking for the same fare on Continental.
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